Where are you based?

We have partners all around the world, but we are based in the U.S

For more information, please visit our about us page.

 

Is my browsing secured?

Yes, we use the best online security methods available.

 

What payment methods do you accept?

We accept all the major payment methods like PayPal, Visa, MasterCard, American Express, etc...

 

How does shipping work?

CocoBoo partners with global merchants and artisans in order to provide you the most trending products at the best prices. This means that your order can be shipped from global areas such as US, Hong Kong, Europe, China etc ... via our partnership with USPS.

This means your items can be shipped separately and may take 2-4 weeks to arrive depending on location. Some other distant areas can take a little bit longer. Please do not panic if it does not show up immediately, we will definitely get the items to you (contact us for tracking if you didn't receive an email with tracking information).

We offer free worldwide shipping on most items.

Currently ship to US addresses ONLY

What if I need to return or cancel something?

No worries!  Contact us right away and we'll help guide you through the process.

What if I receive a broken item, or if I don't receive my item?

If the item is lost or broken, we will verify it with the tracking number or a picture, and happily resend it to you.

We offer a 45 days, 100% satisfaction guarantee. 

 

How do we contact you for press inquiries?

Please send us an email at info@cocoboo.co and we'll get back to you as soon as we can.