US SHIPPING:

  • Standard Shipping is available from $6.95 
  • Free Shipping on all orders* over $50
  • Wholesale Shipping determined based on destination country. 

*Free Shipping is not applicable for wholesale orders.

    If you have any questions regarding shipping, please email info@cocoboo.co

    Will I receive a tracking number?

    All registered post orders are shipped with full door-to-door tracking.* If your order has been in transit for more than 10 business days, please send us an email at info@cocoboo.co and we will have our courier company investigate the whereabouts of your parcel.

    How long is the processing time?

    We strive to ship all orders next business day. In extreme circumstances where we cannot dispatch within 1 business day, we will ship them as fast as possible.

    I haven't received my order, what should i do?

    Please do not contact us to check on your order unless it has been in transit for more than 10 business days. If your order has not arrived within 10 business days and the tracking information in unclear, please email us at info@cocoboo.co and we will provide you with an update of your order and assist where possible. 

    What methods of payment do you accept?

    AMEX, VISA, MasterCard, PayPal, JCP, DiscoverNetwork, ..